How to Update Mobile Number in Driving Licence Online – Step-by-Step Guide: If the mobile number linked to your Driving Licence is old, inactive, or no longer in use, you can update it online through the Sarathi Parivahan portal. The process is useful because your registered mobile number can be required for OTP verification and other Driving Licence-related services.
In this guide, I'll explain how to update your mobile number in your Driving Licence online, including the steps shown in the Sarathi Parivahan portal.
What Is Driving Licence Mobile Number Update?
The Driving Licence mobile number update facility allows licence holders to replace their old registered mobile number with a new one.
Instead of immediately visiting an RTO, eligible users can try the online facility available through the Sarathi Parivahan portal.
The official Parivahan system provides online facilities for updating mobile numbers and other transport-related services.
How to Update Mobile Number in Driving Licence Online
Follow these steps to update the mobile number linked to your Driving Licence.
Step 1: Visit the Sarathi Parivahan Website
First, visit the official Sarathi Parivahan website. Sarathi Parivahan – Official Website
Step 2: Select "Mobile Number Update"
After opening the Sarathi Parivahan services page, look for the Mobile Number Update option. Click Mobile Number Update to continue.
Step 3: Select Driving Licence
The Mobile Number Update page asks you to select the type of licence.
The available options shown on the page include:
- Learner Licence
- Driving Licence
- Conductor Licence
For updating the mobile number associated with your Driving Licence, select Driving Licence.
Step 4: Enter Your Driving Licence Details
After selecting Driving Licence, enter the required details. Enter the details carefully and complete the captcha.
Then click Submit.
Step 5: Complete Aadhaar Authentication
After submitting the Driving Licence details, the portal may display an Authentication / eKYC page. The page then provides an option to generate an OTP.
The portal also displays an important message that the Aadhaar holder should have a registered mobile number updated against Aadhaar.
If Aadhaar authentication is required for your application, make sure the mobile number registered with Aadhaar can receive the OTP.
Step 6: Enter the OTP
Click Generate OTP and enter the OTP received on your Aadhaar-registered mobile number.
Then complete the required authentication.
Do not share your OTP with anyone.
Step 7: Verify Your Licence Details
After successful authentication, the portal displays the applicant/licence details.
The screen shown in your video contains information such as:
- Applicant name
- Relation name
- Date of birth
- Gender
- Address details
Check the displayed information carefully. If the information is correct, click Proceed.
Step 8: Check Existing Mobile Number
The next screen displays the Licence Holder Details.
It includes information such as:
- Licence Name
- Licence Number
- Birth Date
- Existing Mobile Number
Check the details before proceeding to change the mobile number.
Step 9: Enter Your New Mobile Number
The portal then displays the New Mobile Number Details section. Enter your new mobile number in the required field. You will also need to enter the same number again for confirmation.
Enter the new number carefully and provide an appropriate reason for changing the mobile number.
Step 10: Click Proceed
After entering the new mobile number, verify that both mobile number fields are correct.
Then click Proceed.
If the portal requests additional verification or OTP confirmation, follow the instructions displayed on the screen.
Step 11: Complete the Mobile Number Update
Once the required verification and submission process is completed, the request will be processed by the transport department system.
Keep any acknowledgement or application/reference number provided by the portal for future reference.
FAQs (Frequently Asked Questions)
1. How can I change my mobile number in my Driving Licence?
You can use the Mobile Number Update facility on the Sarathi Parivahan portal, select Driving Licence, provide the required details, complete authentication and enter your new mobile number.
2. Is Aadhaar required to update the Driving Licence mobile number?
The process shown in the Telangana portal uses Aadhaar/Virtual ID authentication. However, requirements can vary depending on the service and state.
3.Can I update my Driving Licence mobile number without visiting the RTO?
An online facility is available for eligible users. However, if the online service cannot verify your information or your records require correction, you may need assistance from the concerned RTO.
4.Can I change my old mobile number to a new number?
Yes. The Mobile Number Update service allows you to enter and confirm a new mobile number where the service is available.
5. What should I do if I don't receive the OTP?
Check that your mobile network is working and that the mobile number associated with the required authentication service can receive SMS messages. You can also try generating the OTP again.
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